There is still time to have your say if you are a workplace and/or employment mediator.

Caroline was a speaker at this week’s CIPD event alongside Alison Love, Resolution at Work. Caroline and Alison work closely together and lead on joint initiatives in Wales and London alongside other committee members, all focused on raising awareness of the benefits of mediation and professionalising the industry

We’ve been fortunate to have so many supporters over the years and so today we give our thanks to Cardiff University for leading on this research to understand the real impact of the pandemic on mediation. Deborah Hann and David Nash shared their findings so far. When Covid first hit mediation volumes had been on the increase but they immediately ‘fell off a cliff’ and people were initially sceptical. Could online mediation really work? Was it sustainable? What will happen when parties later meet in person?  For some, the shift to online was a steep learning curve – for both mediator and the parties.

But face-to-face mediation has continued to take place in certain sectors: care and the NHS for example, though the logistics can be more complex and masks/PPE can create barriers that did not exist previously. But then again, one could argue that technology has the potential to do that too? 

“I never thought online would work as well as it has done. I’ve been pleasantly surprised but would still rather mediate face to face.”  

Caroline leads the workplace and employment group of the CMC and is herself a leading workplace and employment mediator. Do get in touch to book a mediation and/or to discuss how we develop managers into great people leaders so they are resourced to deal with issues confidently and nip them in the bud.