loader image

How to pre-empt and deal effectively with conflict in the workplace

 

Facing conflict at work can feel incredibly challenging and stressful to most employees and managers and dealing with it well is no less of a challenge. An ability to nip staff disputes in the bud, when practised effectively, can become a major skill in both work and life. It is not only key for limiting damage, but it can actually strengthen workplace relationships. 

It is so important for leaders and managers to pre-empt or deal effectively with any type of conflict situation in the workplace. These skills will help you be able to: 

Diagnose the source of the conflict and be clear on how to engage with it 

Recognise different approaches to engage with conflicts and identify those which are most effective to use 

Use trusted frameworks to navigate through difficult conversations. 

Conflict coaching is a set of skills and strategies used to support peoples’ ability to engage in, manage, or resolve conflict.  During the process, the conflict coach works with a coachee experiencing conflict with another person.  Conflict coaching enables the coachee to openly talk about the conflict with a neutral third party (the conflict coach), consider options for managing the conflict, and design an approach to discuss the conflict with the other person. 

Conflict coaches can serve as a confidential listener, to help the coachee to see the situation from all perspectives, support the coachee in considering options, and help the coachee to come up with a plan of action to deal with the conflict. 

Let’s Make Things Better

Imagine the Possibilities
  Keep looking at our blogs, LinkedIn and twitter for more details – and don’t forget to Sign up

Related news

The Social CHRO

The Social CHRO

  Why HR leaders and the wider exec team, must become active participants on social and how to do it. With guests Damian Corbet, communications consultant and author of the Social C-suite and Chloe Palmer, Head of People at Accel. Brilliance RealisedRelated...

read more
The wellbeing advantage

The wellbeing advantage

  A discussion about human wellbeing as a competitive advantage considering all aspects of the human system - mind, body and spirit. With guest Andy Holmes, Head of Global Wellbeing at Reckitt. We consider what orgs need to do to create healthy human systems at work,...

read more
Why are we talking about equity?

Why are we talking about equity?

  What might it mean to give everyone access to fair and equal outcomes, at work? With guest Pauline Miller, Chief Equity Officer at Dentsu International, we define what equity is, and think about equity in the context of a post-Covid era, where the pace of change and...

read more
Why I Love My ADHD

Why I Love My ADHD

 I would like to let you into a little secret... I love my ADHD. I haven’t always loved it. Before diagnosis I found it hard to live with and could never understand why I felt so different to everyone else. But once I understood it, I completely fell in love....

read more
Neurodiversity@Work? Ain’t Nobody Got Time for That!

Neurodiversity@Work? Ain’t Nobody Got Time for That!

 We are just too busy to consider neurodiversity. Our managers already have too much to do”  …once said a real life tech business leader, in a real life conversation, not noticing my real life look of disbelief.  I am not sure what he was expecting managers would have...

read more
Is it time to call time on psychometrics..?

Is it time to call time on psychometrics..?

 OK, so I am about to make a complete 180 on an opinion I have held for a very long time. Having worked in the leadership development and executive coaching space for a VERY long time, psychometrics have been core to my work. Indeed, I have all the relevant...

read more