How personalisation unlocks emotion and employees’ potential
When done right, Personalised Employee Experiences unlock human potential by putting the emotional needs of employees front and centre.
Introduction
In this White Paper, I seek to join the dots between employee experience, personalisation, and intrinsic motivation, give three examples of how leaders are looking to maximise positive employee emotion in business today, and provide four tips for understanding the emotional impact of personalisation that can be applied immediately to your organisation or team.
This is a companion piece to ‘what is personalisation’; building on the argument that Williams makes, personalisation demonstrates care and enables connection between the employee and the organisation, and as such, it’s a performance multiplier.
Brilliance Realised
What is feeling nurtured?
What is feeling safe?
A recent MIT study found that these are the highest-ranking reasons why workers are handing in notices of quitting their jobs, often with no job to go to…
What is feeling accepted?
“This starts with creating a safe space where team members can express themselves freely and be vulnerable, connect with each other and experience their common humanity. Building deep relationships with others takes time, tenacity, and a willingness to keep showing up, but the pay-off is immense.”
4 Tips and Reminders for Trust-based Personalisation
When Captain Abrashoff took over as commander of USS Benfold, it was like a business that had all the latest technology but only some of the productivity. Abrashoff shares his secrets of successful management including:
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