In the modern world, death and loss are often viewed as tragedies rather than natural parts of life, creating shockwaves that extend beyond immediate families into workplaces. The pandemic has only intensified these feelings, adding layers of complexity to how managers and business leaders should navigate such sensitive issues.
The Multifaceted Impact of Loss
When an organization loses an employee, especially due to a cause like Covid-19, the impact is manifold. Not only is there the emotional loss, but also operational shifts may occur, including redundancies and changes in work processes. These shifts can exacerbate feelings of dislocation and loss of direction among remaining employees.
Managerial Awareness and Employee Behavior
Managers should be aware of changed employee behaviors in times of grief. The death of a colleague from Covid-19 can trigger various reactions, from fear of contracting the virus to emotional responses such as uncharacteristic irritability or lack of focus. Anniversaries of such losses can also be particularly stressful.
Maintaining Morale in Crisis
In these trying times, business leaders should adopt a human-centric approach. Being emotionally present, showing vulnerability, and deeply listening to employees are vital steps. The aim is not to offer false assurances but to treat any tragedies with thoughtful consideration rather than as mere business problems.
Emotional Offloading and Collective Memory
If multiple losses occur, it’s crucial to create an environment where emotions can be openly shared. Publicly honoring the deceased can be comforting to employees, affirming that their lost colleague was valued by the organization as much as by them.
Grounding Techniques for Leaders
Leaders themselves are not immune to emotional upheaval. Techniques like focused breathing or seeking coaching can help them remain grounded, enabling them to better support their teams.
Honoring the Deceased
In an era when physical funerals may not be possible, workplace rituals gain significance. Whether it’s a memorial corner or a memory book, it’s crucial to consult with employees to determine what would be the most meaningful way to honor their lost colleague.
The Path to Normality
Bereavement affects people differently, and ‘normality’ might take time to achieve. Offering coaching or counseling support can be helpful, but it’s also important to shift focus back to the living employees after a respectful period of mourning.
Supporting Colleagues in Different Scenarios
When a loss is of a colleague or client rather than a family member, the response should be no less empathetic. Regular patterns of meetings should be maintained, allowing space for emotional expression.
Leaders Coping with Personal Loss and Recovery
Leaders who have personally experienced the impact of Covid-19 need to give themselves the space and time to grieve and recover. Professional support and personal reflection are key to reconciling the emotional complexities brought about by the pandemic.
The Covid-19 pandemic has thrown into sharp relief the need for compassionate, emotionally intelligent leadership. By understanding the complexities of bereavement and loss, leaders can better support their employees through these challenging times, while also taking steps to ensure their own well-being.